Cancellation and Refund policy

Cancellation and Refund Policy:

Cancellation Policy:

We Klassic Health Foods LLP, (GST No.: 27ABAFK5071C1ZN) want to ensure your satisfaction with our services, and to facilitate this, we have outlined our cancellation policy below:

1.     Confirmation of Orders: All orders are automatically considered confirmed unless a cancellation request is made two working days before the scheduled delivery date.

2.     Cancellation Process: To cancel or modify your order, please reach out to us at least two days prior to the promised delivery date. You can do this by contacting us through the phone number provided at the time of order placement. We aim to accommodate your requests promptly.

3.     Cancellation Charges: No cancellation charges will be applied if the cancellation is made within the specified time frame. We believe in transparent and fair policies to enhance your experience with us.

4.     Refund Process: Once a cancellation is processed, please allow 5-7 business days for the refunded amount to be credited to your bank account. We appreciate your patience during this period.

5.     Communication Channel: All communication regarding cancellations will be shared with you through your registered mobile number or email address. This ensures that you stay informed about the status of your order and the refund process.

Complaints and Refund:

At The Magic Oven (Klassic Health Foods LLP), we value your feedback and are committed to resolving any issues you may encounter. Here's how we handle complaints and refunds:

1.     Contact Information: You can contact us using the provided phone number or email to share comprehensive details of the complaint you have encountered. We encourage open communication to address your concerns effectively.

2.     Issue Resolution: Our dedicated team will review your complaint promptly and work towards finding an amicable resolution. We are committed to providing excellent customer service, and your satisfaction is our priority.

3.     Refund Consideration: If the issue warrants a refund, our team will initiate the refund process, and you can expect the credited amount in your bank account within 5-7 business days.

4.     Feedback and Improvement: Your feedback is valuable to us. We use customer input to continually improve our services and address any areas that may require attention.

At The Magic Oven (Klassic Health Foods LLP), we appreciate your trust in our services and are dedicated to ensuring a positive experience for all our customers. If you have any further inquiries or concerns, please do not hesitate to contact us.